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Terms & Conditions

Customer Security

All payments made using the card are processed through the electronic payment platform of "Alpha e-Commerce" of Alpha Bank and uses TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer - SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.

Delivery Methods

All the deliveries throughout Greece are made with Speedex. The products are sent the next day of the order and are delivered within 1-2 working days. The costs for deliveries in Greece are free of charge for all the productsThere are some circumstances where some products may become out of stock between the time of the order and the time we receive the order. In that case, we will contact you shortly for further guidance.

Pricing Policy

The prices of the products presented in shoestore.gr are in euros and the VAT of 24% is included. The shop has the right to change the prices anytime and without any previous notice. 

Returns/Changes

The client has the right to return the product if it is defected or if it is the wrong size. In any other case, you have to contact the shop first. Returned products are being accepted within 14 working days from the day the goods are received. If the client is in Greece, we take notice of the delivery fees. You should only use our forwarding company (Speedex) and ask them to charge our account. For places outside Greece, the client is responsible for the delivery fees. For the returned goods to be accepted, they should be in the condition received and in its own box. You are advised to contact us first for a better assistance before proceeding to any returning procedure. Shoestore.gr can accept moneyback claims only if the product is defected.

Ways of Payment

    • With the use of debit or credit card. Shoestore.gr is aware of the safety of your transactions through credit cards. Choosing this term of payment you are guided to the secure environment of transactions of Alpha Bank.
    • Cash on delivery. In this situation, the payment is made directly to the forwarding company (Speedex) in cash and there are no extra charges for the customer.
    • Bank deposit.  The company holds the following bank accounts under the name "Agiannidis Angelos" :                                                                                                                                                                                               Alpha Bank: GR94 0140 4790 4790 0200 2010 488 & αρ. λογαριασμού 479002002010488                                                                                                                                                                                                                       Piraeus bank: IBAN GR83 0172 2270 0052 2708 8036 681 & αρ. λογαριασμού 5227088036681
    • Through Paypal